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The quality mark for carers

Carer Friendly aims to recognise, improve and increase access to information and support for unpaid carers.

A carer is anyone who cares, unpaid, for a friend or family member who due to illness, disability, a mental health problem or an addiction cannot cope without their support.

Three in five people in the UK will be carers at some point in their lives. Caring can have an impact on many aspects of someone’s life — from money and work to health and wellbeing.


The power of
Carer Friendly

By making a commitment to being Carer Friendly you can show you understand and acknowledge the vital role carers play in their local communities. Many of your friends, family, colleagues, customers and clients will have a care responsibility.

Carer Friendly has been designed in partnership with carers and is run by The Care Collective, the largest charity for unpaid carers in Wales.

Want to become Carer Friendly?  Join us

Our mission

Our mission is to create Carer Friendly communities: where unpaid carers are recognised, supported and given the information that matters to them.

Carer Friendly Options

There are three ways to become Carer Friendly:

Make a commitment

Arrange training for staff

Complete our Carer Friendly  Accreditation

Find out more about our accreditation       More